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The Refusal Index

Written and checked by Ingrid HalvorsenTerms editor

The rules behind every figure

Which documents get opened here, on which date, and which stay closed

100 operators, 38 published territorial lists read on 26 August 2026, and 62 documents left closed. Every figure on this site carries the clause it came from and the day it was read, and the gaps get printed as gaps.

What each operator publishes about itself: the company named on the licence, the permit number and where it was read, how many countries the operator excludes in its own terms, and when identity documents are demanded. The country count is the length of a list the operator published, not our estimate of where it will accept you. An empty cell means the document was not read — it is not a zero, and it is not a permission.

Vavepaid placement
  • OperatorTechOptions Group B.V.
  • LicenceCuraçao no number
  • Countries barredlist not read
  • Before ID checkcase by case
Visit
Stake
  • OperatorMedium Rare N.V.
  • LicenceCuraçao Gaming Authority
  • Countries barred1
  • Before ID checkcase by case
Shuffle
  • OperatorNatural Nine B.V.
  • LicenceCuraçao Gaming Authority
  • Countries barred15
  • Before ID checkcase by case
BC.Game
  • Operatornot published
  • LicenceCuraçao Gaming Authority
  • Countries barred0
  • Before ID checknot published
Roobet
  • Operatornot published
  • Licencenot published
  • Countries barred0
  • Before ID checknot published
Rollbit
  • Operatornot published
  • Licencenot published
  • Countries barred0
  • Before ID checknot published
Duelbits
  • OperatorLiquid Entertainment N.V.
  • LicenceCuraçao Gaming Authority
  • Countries barred0
  • Before ID checknot published
Bets.io
  • OperatorTechno Wave Systems S.R.L.
  • LicenceCuraçao Gaming Authority
  • Countries barred42
  • Before ID checkcase by case
Cloudbet
  • OperatorHalcyon Super Holdings B.V.
  • LicenceCuraçao Gaming Authority
  • Countries barred2
  • Before ID checkcase by case
MyStake
  • Operatornot published
  • LicenceCuraçao Gaming Authority
  • Countries barred0
  • Before ID checknot published
TrustDice
  • Operatornot published
  • LicenceCuraçao Gaming Authority
  • Countries barred0
  • Before ID checknot published
BetFury
  • OperatorUniverse B Games B.V.
  • LicenceCuraçao Gaming Authority
  • Countries barred0
  • Before ID checknot published

What gets opened, and in which order

Each operator in the library is read through four kinds of document, and each one answers a different question.

The terms of service come first, because the territorial clause lives inside them. That clause is the roll of countries the operator declines to serve, published by the operator, in the operator’s own wording. All 38 such rolls that exist in readable form were opened on 26 August 2026, each at the address the brand itself prints for them, and that address travels with the count wherever the count goes.

The verification clause comes second. Every entry in the identity column of the comparison table is a clause number: 4.8 for Stake.com, 4.1 for Shuffle, 18.1.1 for Cloudbet, 5 for Bets.io with its window of 30 calendar days, 8.7 for the paid row with fourteen days to supply documents.

The cashier and the promotions pages come third, for coins, studio counts and the shape of a welcome offer. Each carries its own capture date: 24 August 2026 for the paid row’s promotions page, 25 August 2026 for that row entire.

The register entry comes last, and it is the weakest of the four.

Each reading also records how the page arrived. A live document proves what the operator says today; an archived copy proves what the page said on the day it was stored, which is a smaller claim, and the two stay marked apart.

A register and a contract answer different questions

A register entry is a third party’s record about the operator. It answers whether an issuing body lists a permit, under which number, and in which state. Nine of the twelve rows in the table print a number in the current Curaçao Gaming Authority format, and every one of those nine was put to the register on 26 August 2026. Seven answered Active. Two answered Revoked: BC.Game under OGL/2023/118/0060 and Bets.io under OGL/2024/1178/0479.

A contract answers something else entirely. It sets out what the operator undertakes towards a customer and where it declines to: the territorial clause, the verification trigger, the payout window, the ceiling on a single transaction. Those figures exist in the agreement and in nowhere else.

Neither document substitutes for the other. A register entry stays silent on whether Spain sits in a list; a contract stays silent on whether the permit behind it survived the year. Merging the two produces the two errors that run through most writing on this subject: a permit number read as evidence that a country is welcome, and a short territorial list read as evidence that a permit is sound.

A register answer counts here as a fact about the register on the day it was asked; where a portal declines to answer, the field records that.

The three states of a country cell

Against any one country, an operator sits in exactly one of three states, and the wording differs in each.

Named in a published list: the operator excludes that country in its own terms. Counted, with the document address and the reading date.

List published, country unnamed: written exactly that way, every time. Three things stand between such a wording and a deposit that clears — how complete the document is, what the payment processor decides on its own, and the operator’s freedom to rewrite the clause tomorrow morning.

List unread: blank. 62 of the hundred sit here, the paid row among them, which is why Vave appears in zero of the 122 country counts on this site.

What a blank means, and what it earns

A blank cell stands for a document nobody here has opened. Eight of the twelve rows in the comparison table carry one in the territorial column, and each of those eight marks a gap in our reading rather than a discovery about the operator.

A blank stays out of every sum and every average, and it lifts nobody up the table. A score built only on the fields an operator chose to fill would reward silence, and silence is the cheapest thing any operator can publish. Scores out of ten appear nowhere here for the same reason: a score needs a published formula, and a hidden one is an opinion wearing a number.

Where the figures come from, one at a time

Every figure keeps the clause number and the date attached, all the way from the document to the cell. Clause 8.1 of the paid row’s terms sets three business days for processing, so the cell reads three business days and prints 8.1 beside it. Clause 10 of the Bets.io terms sets a ceiling of 10,000 USD per transaction, so that is what the cell says and where it says it came from.

Where two documents from the same operator disagree, both go on the page with their dates and the reader keeps the contradiction, because picking a winner would be an editorial act dressed as a fact.

Where the paid row sits

Vave pays for its position. Its row sits at the top on payment rather than on merit, says so in as many words, and every link to it is a sponsored link.

Every cell in that row obeys the rules the other eleven obey, and that includes the line reading worst for it. The company on the paperwork is TechOptions Group B.V.; it names Curaçao and publishes zero permit numbers, leaving a reader with nothing to look up in a register. That entry is the weakest of the twelve on that measure, and it is printed as such. Placement is bought here; the wording of a cell stays where the document put it.

Four things this site refuses to claim

Play, first: nobody writing here holds an account with any operator named. Permission, second: a blank cell, a short list and a silent register each mean what they say and stop there. Legality, third: a contract clause and a statute have different authors, and only the first kind gets read here.

Editorial ranking, fourth: rows are ordered by what operators published, the paid row is marked, and the person doing the reading is described under the editor behind the counts. The counts themselves, country by country, start from the map of refusals.

Questions people actually type

Has anyone here played at these operators?
Zero accounts, zero deposits, zero withdrawals. Every figure here is read out of a document the operator published about itself, with the clause number beside it so a reader can open the same document. Phrases such as “we tested” appear on zero pages, because there is no experience here to report.
Why do some cells carry nothing at all?
Because nobody here has opened the document behind that cell. 62 of the hundred operators in the library have their territorial list in that state, and so do eight of the twelve rows in the table. A blank describes our reading: it stays out of every sum and lifts nobody up the table.
Is one of these operators paying you?
One is. Vave holds the paid placement, its row carries the mark, and every link to it is a sponsored link. That row obeys the rules the other eleven obey, including the line reading worst for it: the company names Curaçao and publishes zero permit numbers, the weakest entry of the twelve on that measure.
Does a count on this site say whether gambling is legal where I live?
It says nothing about that. A territorial list is a clause in a contract the operator wrote and can amend; the law of a country is a statute passed by a legislature and applied by a regulator. Two authors, two documents, and only the first kind gets read here.